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Website Help | My Account

 

Introducing Patron Access at MCLINC

The MCLINC online catalog now provides library users with the option to see personal account information within the library and from home. These instructions describe the steps to access your account from home. The process may vary slightly when using the MCLINC online catalog (Polaris® Pac) in your local library. If you experience any trouble using Patron Access, please contact your local MCLINC library or send an email to Webmaster@mclinc.org.

 

NOTE: Access to your account requires a password. Please speak with library staff to request your password and activate your account. MCLINC values your privacy; therefore default passwords are not used. If you forget your password, you must request a new one (in person) at your local MCLINC library. Once entered into your record, library staff cannot view your password.

 


 

Accessing Your Patron Account using the Polaris® Power Pac

1. Click to connect to the MCLINC online catalog
2. Select "Patron Account" from the Navigation Bar at the top of the page
3. Enter your Barcode number
4. Enter your Password
5. Click "Log On"

 

Once logged on you have access to the following information:

 


 

My Record
Your borrower information, including name, address, the MCLINC library where you were registered, and the expiration date of your borrower card.

 

To Change Account Information
Click "Change Account Information". Type the correct information and click Submit Change Request. Your account will be changed by library staff within 2 business days.

 

To Change Your Password
Click "Change Password". Type your Old Password (required). Type your New Password, and confirm your new password by re-typing it in the field labeled "Verification". Click "Submit".

 


 

Items Out
The Items Out page lists the items currently checked out on your borrower card, with call number, author, title, library, due date and number of renewals left.

 

Renewing Items
Place a check in the box next to the item(s) you wish to renew. If you selected all items, click the "Renew All Items" link. If you selected one or more (but not all) items, click the "Renew Selected Items" link.

 

NOTE: If there is a problem with your account, the renewal may not proceed. Please contact your MCLINC library for assistance, or email to Webmaster@mclinc.org.

 


 

Requests
The Requests page lists the items currently reserved on your borrower card, and provides the title, pickup library, status of the request, and your number in the reserve queue (where 1 = next).

 

Cancelling Requests
Place a check in the box next to the reserve(s) you wish to cancel. If you selected all reserves, click the "Cancel All Requests" link. If you selected one or more (but not all) items, click the "Cancel Selected Requests" link. If you are unable to cancel a request, please contact your MCLINC library for assistance, or email to Webmaster@mclinc.org.

 

Placing Requests
Access to your patron account is not necessary to place a request. Requests are placed from online catalog searches. Browse the catalog for the title you wish to reserve, then click the "Place Request" link . Enter your Barcode, enter your Password, then accept or change the Pickup Library. Click "Submit Request".

 


 

Fines & Fees
The Fines & Fees page lists outstanding charges posted to your library account.

 

To View Details
Click on the Blue button to the left of the item in the list. Details include the date, type of charge, reason, and amount due.

 

NOTE: If you feel a charge has been assessed in error, please contact your local MCLINC library or email to Webmaster@mclinc.org.

 


 

Log Off
You may log off by clicking the navigation button (under the banner) or from the bottom of nearly every page. Protect your privacy: remember to log off.

 

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